PRIVACY POLICY
Last Updated: August 2026
Rivercity Automotive respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using our website or providing us with your personal information, you agree to the practices described in this Privacy Policy.
1. Who We Are
Rivercity Automotive
Address:
62D Greenmount Drive
East Tamaki, Auckland
New Zealand
References to “Rivercity Automotive”, “we”, “us”, and “our” in this Privacy Policy refer to Rivercity Automotive.
2. Information We Collect
We may collect personal information when you visit our website, contact us, create an account, or place an order.
This information may include:
Your name
Email address
Phone number
Billing address
Shipping address
Order and purchase information
Payment-related information
Communications you send to us
Information about your use of our website
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser type
Device information
Pages visited
Referring website or source
Cookies and similar technologies
3. How We Use Your Information
We may use your personal information to:
Process and fulfil your orders.
Process payments.
Deliver products to you.
Communicate with you regarding your order.
Respond to enquiries and customer support requests.
Verify and manage transactions.
Improve our website, products, and services.
Prevent fraud and protect the security of our website.
Comply with applicable legal obligations.
We will only use your personal information for legitimate business purposes and as permitted or required by applicable law.
4. Payments
Payments made through our website are processed using secure third-party payment providers.
We accept payment methods including:
Apple Pay
Link
Credit and debit cards
Rivercity Automotive does not intentionally store your complete credit or debit card details on our systems.
Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
5. Sharing Your Information
We may share your personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
Payment processing providers
Shipping and courier companies
Website hosting and technology providers
Professional advisers and service providers
Government authorities or other parties where required by law
We do not sell your personal information to third parties.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance your browsing experience.
Cookies may be used to:
Remember your preferences.
Maintain website functionality.
Analyse website traffic and performance.
Improve our products and services.
You may be able to disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Process and manage orders.
Provide customer support.
Meet legal, accounting, and regulatory obligations.
Resolve disputes and enforce our agreements.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it where appropriate.
9. Your Privacy Rights
Subject to applicable New Zealand privacy laws, you may have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Raise concerns regarding how your personal information has been handled.
To make a privacy-related request, please contact us using the contact details available on our website.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page, and the updated version will take effect from the date it is published.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how Rivercity Automotive handles your personal information, please contact us using the contact details available on our website.
Rivercity Automotive
62D Greenmount Drive
East Tamaki, Auckland
New Zealand